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| Services for freelancers and companies |
Our remote reception service deals with your phone calls, appointments and customers' requests, keeping you constantly informed through SMS and emails.
In this way, you will be always reachable and have your agenda always up-to-date.
An efficient choice to have your professional situation under control and optimise your time.
How it works
You will be provided with a dedicated phone number and a professional secretary that will deal with all your incoming phone calls, according to your instructions.
In case you already have an active line where your customers usually call, you will be given a number to which you can transfer your calls, when you do not want to be disturbed while performing your business or private activities. If you need to have another telephone number to give to your customers, you can use a dedicated number.
The reception will note down all the received calls and will send you an instant mail (or SMS) with a notification, containing the caller's name and surname, the reason of the call and any other useful info.
If your business requires having appointments with customers, we can manage of your agenda as well, on the base of the days and times indicated by you.
Every day the secretary will send you an email with the updated appointments and will synchronize your calendar inserting the confirmed appointments.
If you need to have and update a database of your customers, the receptionist can manage also this activity and can send you the revised database weekly.
Basic Package
Assignment of a secretary for all the duration of the contract
Receptionist present 4 hours a day
Automatic answering machine for the remaining hours
Activation and management of a personal e-mailbox
Updating appointment, agenda reminder
Appointment notification via S.M.S. in advance upon Customer's request
Full Package
Assignment of a secretary for all the duration of the contract
Receptionist present 8 hours a day
Automatic answering machine for the remaining hours
Activation and management of a personal e-mailbox
Tenuta appuntamenti, agenda memo
Appointment notification via S.M.S. in advance upon Customer's request
Creation of a personal database with contacts and addresses
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The Constellation Group Affiliate